Role Description

We are looking for Call Center Agents to join a leading banking account at our contact center in Smart Village.

The role involves handling customer inquiries, providing accurate information, and delivering a professional customer experience while following banking standards and procedures.

Key Responsibilities:

• Handle inbound customer calls professionally

• Respond to customer inquiries and resolve issues efficiently

• Follow banking policies and quality standards

• Maintain accurate customer records

• Meet performance and quality targets

What We Offer:

• Gross salary 10,500 EGP + Incentives & Profit Share

• Transportation provided

• Rotational shifts with 2 days off per week

• Professional banking environment

Qualifications

• Fresh graduates from any university are welcome

• Excellent English communication skills

• Strong communication and interpersonal skills

Location

📍Smart Village – Giza