* Key Accountabilities:

1- Act and provide required support for AMI projects on O&M phase.

2- Communicate and support the utility sector customer on the assigned project to solve all technical issues faced and support to open channel with other entities.

3- Communicate and support the Private sector customers on any required troubleshooting and commissioning.

4- Perform required sites visit to provide field technical support.

5- Solve all technical issues on level 2 scope on time.

6- Escalating any issue related to Level 3 scope to the concerned team and refer to the customer by solution.

7- Guarantee best customer satisfaction level.

8- Hold a regular field visit to customers’ location to discuss and solve any in progress issues.

9- Responsible for day-to-day update and reporting to Field Maintenance Section Head.

* Qualification & Education:

– Education: Bachelor’s degree in electrical engineering.

– Fresh Graduates can apply.

– Language: English: Excellent.

Arabic: Mother Tongue.

– Computer skills: Excellent.

* Technical competencies:

– Excellent knowledge of Electrical Basics, AMI Fundamentals, Low & Medium Voltage Connection, CT/VT, 3PH Sequence.