Job Description

• Oversee daily operations, coordinate with service providers, and ensure smooth and efficient execution of all operational activities as well as Managing “Outgoing & Incoming” tourism departments
• Develop and implement marketing strategies, build strong relationships with local and international partners, and monitor market trends and competitor activities to enhance tourism services.
• Support Contracting team to get best offers and rates from our suppliers
• Ensure high customer satisfaction, handle complaints professionally, and maintain high service quality standards.
• Prepare and manage budgets, monitor expenses, develop pricing strategies for programs and packages, and ensure revenue growth and profitability targets are achieved.
• Manage and train tourism staff, set performance targets, evaluate team performance, and foster a positive and productive work environment.

Requirements

• Bachelor’s degree 
• 20 years’ experience in the tourism industry – Experience working with the Gulf region is a plus
• Fluent English (additional languages are a plus) 
• Knowledge of booking systems and travel software 
• Excellent organizational and planning abilities 
• Sales and negotiation skills