Objective

Job Description

• Providing technical support and assistance to end-users who are experiencing issues with their computer hardware, software, or other IT-related problems.

Responsibilities

• Responding to requests for technical assistance via phone, email, or in person.
• Troubleshooting and diagnosing hardware and software issues.
• Installing and configuring computer hardware and software.
• Maintaining and updating IT documentation and knowledge base.
• Providing guidance to end-users on computer systems and software applications.
• Supporting the day-to-day operations of the computer network.
• Managing daily backupsHelping in purchasing all needed devices.

Requirements

• A bachelor’s degree in computer science or any related field.
• 1 to 3 years’ experience.
• Ability to troubleshoot and resolve technical issues on time.
• Technical knowledge of computer hardware, software, and operating systems.
• Familiarity with the help desk.
• Knowledge of IT service management principles and practices.
• Windows & Linux admin hard-working and knowledgeable.
• CCNA, RHCSA, Network, Windows Administration.

Benefits

• USD Salaries: Earn a competitive salary in USD, with growth tied directly to your performance and impact.
• Comprehensive Benefits: Enjoy full social insurance and healthcare coverage to support your well-being.
• Continuous Growth: Stay ahead in a rapidly evolving world with access to ongoing learning and development opportunities.
• Autonomy & Impact: Define success on your terms. We provide the freedom, tools, and support you need to thrive and make a meaningful difference.
• Inclusive Culture: Be your authentic self. Join a team that values every voice, celebrates diversity, and fosters innovation through inclusion.

check(event) ; career-website-detail-template-2 => apply(record.id,meta)” mousedown=”lyte-button => check(event)” final-style=”background-color:#1730FF;border-color:#1730FF;color:white;” final-class=”lyte-button lyteBackgroundColorBtn lyteSuccess” lyte-rendered=””>