Job Description

• Handle incoming customer inquiries and follow up to close sales.
• Prepare and negotiate quotations tailored to customer needs.
• Advise customers on available surplus stock, scrap materials, and steel products.
• Manage the full sales cycle from quotation to delivery and after-sales support.
• Maintain accurate and up-to-date customer and sales records in the CRM system.
• Monitor daily market trends and pricing for surplus and scrap materials and report updates to management.
• Coordinate with operations, warehouse, and logistics teams to ensure timely and accurate deliveries.
• Achieve monthly and quarterly sales targets set by the management.
• Handle customer complaints and resolve issues quickly to ensure customer satisfaction and loyalty.
• Identify potential customers and generate new business opportunities.
• Approach leads through adds, emailing, and networking.
• Understand customer needs and recommend suitable products or services.
• Prepare and deliver professional presentations and proposals.
• Negotiate contracts, pricing, and close deals effectively.
• Build and maintain strong, long-lasting customer relationships.
• Meet or exceed monthly and quarterly sales targets.
• Maintain accurate records of all sales activities and client communications in the CRM system.
• Stay up-to-date with product knowledge, competitor activity, and industry trends.
• Collaborate with the marketing and customer service teams to enhance customer experience.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in sales or a similar role is preferred.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to meet and exceed targets.
• Strong organizational and time management skills.
• Self-motivated with a results-driven approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM software is a plus.