Job Description

• Customer Service Representatives Needed for a Well-Known Furniture, Home Furnishings, and Décor Store Serving the Gulf Market
• We are looking for female Customer Service Representatives with strong communication skills and the ability to interact professionally with customers, to join the team of a well-known furniture, home furnishings, and décor store serving Gulf countries.
• Job Responsibilities:
• * Respond to customer inquiries via WhatsApp, phone calls, and social media platforms.
• * Follow up on orders and coordinate with the sales and shipping teams.
• * Resolve customer issues professionally and promptly.
• * Provide accurate information about products, prices, and promotions.
• * Follow up with customers after sales to ensure satisfaction.
• * Record customer feedback and continuously update customer information.
• Requirements:
• Please read the requirements carefully.
• * Bachelor’s degree or higher only (Females only).
• * Age: 24 to 30 years old.
• * Preferably residents of Downtown Cairo.
• * Previous experience in customer service or sales is preferred, especially in furniture, décor, home furnishings, e-commerce, or related fields. Candidates without experience are welcome if they demonstrate the ability to learn quickly.
• * Excellent communication skills, preferably with a Gulf Arabic dialect or Modern Standard Arabic.
• * Strong persuasion skills, professional customer handling abilities, social intelligence, and fast learning capabilities.
• * Fast typing skills and proficiency in using computers and communication platforms.
• * Punctuality, strong organizational skills, and the ability to work under pressure.
• * Experience using order management systems or CRM software is preferred.
• Benefits:
• * Fixed salary plus incentives.
• * Fixed salary ranging from EGP 6,000 to EGP 8,000, plus monthly performance-based incentives.
• * Stable work environment with development opportunities.
• * Work within a team specialized in the Gulf market.
• * Career growth opportunities based on performance.

Requirements

• Please read the requirements carefully.
• * Bachelor’s degree or higher only (Females only).
• * Age: 24 to 30 years old.
• * Preferably residents of Downtown Cairo.
• * Previous experience in customer service or sales is preferred, especially in furniture, décor, home furnishings, e-commerce, or related fields. Candidates without experience are welcome if they demonstrate the ability to learn quickly.
• * Excellent communication skills, preferably with a Gulf Arabic dialect or Modern Standard Arabic.
• * Strong persuasion skills, professional customer handling abilities, social intelligence, and fast learning capabilities.
• * Fast typing skills and proficiency in using computers and communication platforms.
• * Punctuality, strong organizational skills, and the ability to work under pressure.
• * Experience using order management systems or CRM software is preferred.