Job Description

Operations & Compliance: Monitoring schedules, coordinating the branch’s overall appearance, and ensuring workflows align with quality standards and regulatory compliance.

Financial Supervision: Reviewing supply and sales invoices, managing daily cash closure, and submitting financial and operational reports to management.

Market Research & Analysis: Continuously monitoring competitors’ pricing and proposing flexible pricing strategies to maintain a competitive edge.

Human Capital Management: Guiding the team, resolving conflicts, monitoring employee discipline, and overseeing training development.

Customer Relations: Overseeing the resolution of complex customer complaints to ensure satisfaction and enhance the overall in-branch experience.

Requirements

Suitable higher education degree (Bachelor’s degree in Commerce or Business Administration is preferred).

Total Years of Experience: 2 to 4 years as a Sales Executive/Officer or Supervisor within a branch or retail store.

Field Experience: 2 to 3 years of experience in the same industry.

Training Courses: Certifications in Management & Operations, Finance & Analysis, and Leadership & Development.

Language Skills: Not required.

Computer Skills: Full proficiency in Microsoft Excel for reporting and sales analysis, plus professional expertise in handling POS & ERP systems to manage invoices and close shifts accurately and error-free.

Gender: Male.