– Prepare network team MBOs.
– Provide technical direction to the staff to ensure the standards and procedures are followed.
– Prepare network diagrams and documentation.
– Evaluate new and emerging technologies.
– Actively involve with Head office Technology Network and Security teams in identifying and delivering key IT initiatives and projects.
– Provide onsite support to branches’ users if needed.
– Work closely with IT vendors to ensure solutions are delivered as per the business requirements.
– Adhere to bank’s operational risk policy.
– Closely monitor SLA between Mashreq and IT vendors and ensure there is no breach.
– Maintain organized passive network environment (Cables/labels/port mapping/floor maps).
– Participate in most of IT infrastructure projects.

– Provide full understanding and troubleshooting for routing and switching issues (OSPF,BGP,STP,HSRP,ACL,MPLS,DMVPN,NAT…etc).
– Responsible of most” Hands On “configuration on Mashreq Egypt Data/Voice Network and devices, ensuring changes are executed with minimum interruption to the business.
– Participate in Security related physical implementations.
– Voice/Video Architecture Implementation and support.