Job Description

We’re hiring a Sourcing & Screening Specialist to power high-volume recruitment for our BPO operations. You’ll sit at the front of the hiring funnel — finding candidates across multiple channels, screening them against clear quality standards, and keeping a healthy pipeline flowing to hit aggressive monthly intake targets. It’s a fast-paced, target-driven role ideal for someone who enjoys the hunt for talent and thrives on numbers and deadlines.

Responsibilities

Key responsibilities

• Source high volumes of candidates for customer-service / contact-center roles through job boards (Social media , LinkedIn), social media, WhatsApp outreach, referrals, job fairs, and walk-ins.
• Conduct initial screening — assess candidates’ spoken and written English against the required standard (CEFR B2), and evaluate communication skills, relevant experience, and role fit.
• Run commitment and stability checks (graduation and military status, transportation, shift flexibility, upcoming leave/notice constraints) and make sure candidates clearly understand the role and salary scheme before progressing.
• Build and maintain a live candidate pipeline mapped to specific class/intake dates, hitting daily and weekly sourcing and submission targets.
• Schedule and confirm candidates for Ops interviews and assessments, sending reminders to maximise show rates.
• Keep candidate records and statuses accurate and up to date in the ATS / tracking system in real time.
• Coordinate with Operations and hiring managers to calibrate on selection criteria and reduce avoidable rejections.
• Re-engage dropped and previously-qualified candidates to fill urgent intakes quickly.
• Track and report daily funnel metrics — footfall, screened, submitted, Ops-accepted, and joined.

Qualifications

• 6 months to 1 year of experience in recruitment, sourcing, or high-volume / mass hiring (BPO or contact-center environment strongly preferred).
• Strong English communication skills (B2 or above) — able to assess candidates’ English accurately.
• Proven ability to source through social media, job boards, and WhatsApp / messaging channels.
• Comfortable working to daily targets in a fast-paced, deadline-driven environment.
• Strong organisation and attention to detail; able to manage a large candidate pipeline without losing track.
• Proficiency with spreadsheets and applicant tracking systems.