Key Responsibilities

• Ensure accurate and timely issuance of Individual Family Takaful and Unit-Linked products.
• Manage policy renewals, endorsements, amendments, and policy maintenance activities.
• Maintain accurate policyholder records and documentation.
• Handle policy administration inquiries from policyholders, brokers, and agents.
• Prepare operational reports and monitor key performance indicators.
• Support process improvement initiatives and implementation of SOPs.
• Ensure compliance with regulatory requirements and internal operational standards.

Education & Qualifications

• Bachelor’s degree in Business Administration, Insurance, Finance or a related field.

Experience

• Minimum 1–2 years of relevant experience in insurance, takaful, or policy administration operations.

Hands-on experience in life insurance operations with practical knowledge of unit linked policy administration and related operational processes.