Job Details
• Experience Needed:More Than 1 Year
• Career Level:Entry Level (Junior Level / Fresh Grad)
• Education Level:Bachelor’s Degree
• Gender:Male
• Salary:8000 To 12000 EGP Per Month
• Job Categories: Customer Service/Support – Operations/Management
Job Description
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various chats and tickets.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
Job Requirements
• Fluent in English speaking and writing.
• Males only.
• Capable to work under pressure and willing to work with flexible work schedule.
• Skilled in communication and good at handing with problems.
• Self-motivated, results-driven, professional and efficient.
• Minimum 1 year working experience.
