Mannai Travel, part of the Mannai Group, provides professional travel management services across the region. As part of our operations in Saudi Arabia, we are looking to hire a Junior Travel Consultant to support daily travel booking and customer service activities.

Job Purpose

The Junior Travel Consultant will assist in handling travel reservations and customer requests, ensuring accurate bookings, efficient service, and compliance with company procedures.

Key Responsibilities

• Assist with airline ticket reservations, re-issuance, cancellations, and refunds.
• Use GDS systems such as Amadeus, Galileo, or Sabre for flight bookings and ticketing.
• Support hotel, transportation, and other travel-related bookings.
• Handle customer inquiries and provide travel information and assistance.
• Coordinate with airlines, hotels, and service providers to confirm reservations.
• Ensure accuracy of bookings, fares, and travel documentation.
• Maintain booking records, invoices, and supporting documents.
• Support senior travel consultants with daily operational tasks.
• Assist in resolving basic customer issues related to travel arrangements.

Qualifications & Skills

• Diploma or bachelor’s degree in Travel, Tourism, Business Administration, or a related field.
• 2 years of experience in a travel agency or travel operations role.
• Hands-on or basic working knowledge of GDS systems such as Amadeus, Galileo, or Sabre.
• Good communication skills in English; Arabic is an advantage.
• Customer-focused attitude with good attention to detail.

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