Company Description

Attijariwafa bank Egypt, part of the Attijariwafa bank group, has been operating under its current trademark and logo since November 2017. As a leading financial group headquartered in Morocco, Attijariwafa bank has a presence in 26 countries, with expertise ranging from banking to financial services such as insurance, mortgage, and asset management. In Egypt, the bank operates through 63 branches and over 110 ATMs across key cities, serving more than 169,120 retail customers and a diverse enterprise client base of domestic, regional, and international companies. The bank is committed to utilizing its skilled professionals to deliver exceptional financial and banking services.

Role Description

This is a full-time, on-site role for an Assistant Relationship Manager at Attijariwafa bank Egypt, located in Alexandria. The Assistant Relationship Manager will assist senior relationship managers in maintaining and enhancing client relationships by providing support in account management, preparing client documentation, and analyzing client needs. They will handle daily account activities, assist in the delivery of financial solutions, and ensure compliance with the bank’s policies and procedures. Additional responsibilities include maintaining customer satisfaction, addressing inquiries, and supporting the growth of the client portfolio.

Qualifications

• Relationship Management and Customer Service skills to maintain and enhance client relationships and address their needs promptly and professionally.
• Analytical and Problem-Solving abilities to assess client requirements and provide effective financial solutions.
• Proficiency in Documentation and Reporting with attention to detail to prepare and manage client-related paperwork.
• Time Management and Organization skills to handle multiple client-focused tasks efficiently and meet deadlines.
• Good Communication and Interpersonal skills to liaise effectively with clients and internal teams.
• Knowledge and experience within the banking and financial services industry are advantageous, particularly in corporate or retail banking.
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field is preferred.
• Proficiency in Microsoft Office suite and familiarity with banking systems/tools is a plus.