Job description

We are currently hiring a Customer Service Specialist to join our growing team Darna for Real Estate & Construction (DRC)

Requirements:

Minimum 3 years of experience in customer service within the real estate industry

Strong communication and negotiation skills

Ability to handle difficult situations and manage client objections professionally

Excellent follow-up and organizational skills

Good command of English (written & spoken)

Presentable and detail-oriented

Job Responsibilities:

Handle customer inquiries and provide accurate information about units, payments, and contracts Follow up with clients on due payments and collections

Manage and track payment schedules and outstanding balances

Coordinate with the sales and finance teams to ensure smooth operations

Resolve client issues and complaints efficiently

Maintain accurate records of all client interactions and transactions

What We Offer:

Competitive salary

Social & Medical Insurance

Professional work environment

Career growth opportunities

Location: El Shorouk City