Job Purpose

The Business Process Consultant – SCM leads the end-to-end digital transformation of Supply Chain operations. The role bridges business requirements and technology solutions, ensuring Oracle Fusion SCM modules are implemented, optimised, and continuously improved to deliver

measurable operational excellence across the Group’s diversified business units.

Job Responsibilites and Accountabilities

• Map and evaluate current-state end-to-end SCM processes including Procurement, Inventory Management, Warehouse Operations, Order Management, and Logistics, identify gaps and control weaknesses, and design optimized future-state workflows
• Lead requirements gathering, gap analysis, and solution design workshops with business stakeholders across M**** Holdings’ business units.
• Configure, implement, and optimise Oracle Fusion SCM modules (Procurement, Inventory, Warehouse Management, Order Management) in alignment with business needs.
• Develop and maintain comprehensive process documentation including BRDs, SOPs, process maps, and RACI matrices.
• Collaborate with IT teams, system integrators, and vendors to ensure seamless integration of SCM platforms with ERP, WMS, and third-party systems.
• Define and monitor KPIs for SCM processes and generate actionable insights through data analytics and reporting dashboards.
• Drive change management initiatives including user training, stakeholder communication, and adoption strategies.

Support UAT, data migration, cutover planning, and post-go-live

hypercare for SCM digital transformation projects.

• Identify automation and AI/ML opportunities within supply chain workflows to reduce manual effort and improve efficiency.
• Act as the Subject Matter Expert (SME) for SCM processes during internal audits, regulatory reviews, and continuous improvement cycles.

Key Result Areas

• Process Redesign: Optimised SCM processes aligned to digital transformation goals.
• Oracle Fusion SCM: Successful implementation and adoption of SCM modules.
• Documentation: Comprehensive BRDs, SOPs, and process maps maintained.
• KPI Reporting: SCM performance dashboards and analytics delivered.
• Change Management: High user adoption achieved across all SCM functions.

Qualifications

Bachelor’s degree in Supply Chain Management, Logistics, Engineering, or Business Administration.

• Hands-on implementation experience with Oracle Fusion SCM modules is mandatory.

Experience

• Demonstrated experience in end-to-end SCM process redesign and digital transformation projects.
• Hands-on Oracle Fusion SCM configuration and implementation in live enterprise environments.
• Experience in conducting stakeholder workshops, gap analysis, and business requirements documentation.
• Proven track record in change management, user training, and driving system adoption.
• Experience working with cross-functional teams including IT, Finance, and Warehouse operations.
• Familiarity with process modelling tools (Visio, ARIS) and project management methodologies (PMP/Agile).

Skills

Language Spoken: English (Arabic is an advantage)

Language Written: English

• Proficiency in Oracle Fusion SCM and supply chain process expertise.
• Strong analytical, problem-solving, and stakeholder management skills.
• Proficiency in BI and reporting tools such as Oracle Analytics Cloud or Power BI.
• Excellent communication and presentation skills.
• Proficiency in process modelling tools (Visio, ARIS) and project management methodologies.