Pioneer Media Academy hiring Moderator, in Heliopolis, Cairo, Egypt | LinkedIn
وصف الوظيفة والمتطلبات:
Company Description
Audio Production & Training Studio. Established 8 years ago with a strong footprint in the market with more than 7000 graduates from the academy and hundreds of audio projects done for national and international well-known clients
HQ is located in Arkan-Mall in Sheikh Zayed and our Management office is located at The Greek Campus Downtown.
Role Description
We are looking for a detail-oriented and dependable Content Moderator to join our fully remote team. In this role, you will be responsible for reviewing and moderating user-generated content, ensuring it meets our platform’s guidelines and quality standards. You will work closely with a structured team under the direct supervision of a Team Lead who manages day-to-day operations and performance.
This is a hands-on, full-shift role ideal for someone who is thorough, consistent, and committed to maintaining a safe and high-quality content environment.
Key Responsibilities
- Review and moderate user-generated content in accordance with established content policies and guidelines
- Identify and action violating content accurately and efficiently throughout your shift
- Maintain quality and consistency in decision-making across all content queues
- Meet or exceed defined SLAs, throughput targets, and quality benchmarks
- Escalate edge cases and policy-ambiguous content to the Team Lead for guidance
- Participate in team briefings, feedback sessions, and training updates
- Flag recurring patterns, emerging issues, or policy gaps to your Team Lead
- Maintain clear and organized records of actions taken in line with reporting requirements
Requirements
- Prior experience in content moderation, trust & safety, or a related review-based role
- Strong attention to detail with the ability to make consistent, accurate decisions at pace
- Comfortable reviewing sensitive or disturbing content in a professional and resilient manner
- Solid understanding of content policies, community guidelines, and moderation best practices
- Reliable internet connection and a suitable remote work setup
- Strong written communication skills in English
- Ability to work independently while remaining accountable to team standards and shift expectations
Compensation & Benefits:
- Competitive package based on experience
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