Job Description

Job Summary

Results-driven QA Specialist with strong expertise in software auditing and quality assurance within customer-facing operations. Experienced in ensuring compliance with CMMI standards and established process frameworks, driving continuous improvement, and enhancing service quality. Proven ability to evaluate workflows, conduct audits, identify process gaps, and implement corrective actions to support operational excellence and customer satisfaction in a software environment.

Requirements

Job Responsibilities

• Conduct internal quality and compliance audits to ensure adherence to organizational processes and international standards such as CMMI, ISO 9001, ISO 22301, ISO 27001, PDPL, GDPR, and other applicable regulatory requirements.
• Monitor and review processes and documentation to ensure alignment with organizational quality and compliance requirements.
• Identify gaps and non-conformities and follow up on corrective and preventive actions.
• Support teams in preparing for external audits and certification assessments.
• Maintain and update quality and compliance documentation.

  Key Qualifications, Capabilities, Skills, & Technical Expertise

• Conduct internal quality and compliance audits to ensure adherence to organizational processes and international standards such as CMMI, ISO 9001, ISO 22301, ISO 27001, PDPL, GDPR, and other applicable regulatory requirements.
• Monitor and review processes and documentation to ensure alignment with organizational quality and compliance requirements.
• Identify gaps and non-conformities and follow up on corrective and preventive actions.
• Support teams in preparing for external audits and certification assessments.
• Maintain and update quality and compliance documentation.
• Experience with performance and/or security testing is a plus
• BS/MS degree in Computer Science, Engineering or a related subject.