Job Description

• Greet and welcome visitors with professionalism and warmth, ensuring a positive first impression.
• Answer, screen, and direct incoming phone calls promptly and courteously.
• Manage the reception area to ensure it is tidy, organized, and presentable at all times.
• Coordinate appointments, meetings, and conference room bookings as needed.
• Receive, sort, and distribute daily mail, deliveries, and packages.
• Assist with administrative tasks such as data entry, filing, and document management.
• Maintain visitor logs and issue visitor badges in accordance with security protocols.
• Support internal teams with scheduling, travel arrangements, and event coordination.
• Handle inquiries from clients, vendors, and staff, providing accurate information or directing them to the appropriate person.
• Ensure compliance with company policies and procedures in all front desk operations.

Requirements

• 2-3 years of proven experience as a receptionist, front desk representative, or similar role.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Ability to handle sensitive information with discretion and confidentiality.
• Exceptional customer service orientation.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and office needs.