Job Description

• Greet members and visitors with a warm and welcoming attitude.
• Answer phone calls, emails, and in-person inquiries promptly and professionally.
• Provide information about membership options & Services.
• Assist members with class registrations, appointment scheduling, and billing inquiries.
• Maintain member records and ensure all information is up-to-date in the database.
• Collect membership fees, process payments, and issue receipts as needed.
• Perform general clerical duties such as filing, photocopying, and data entry.
• Assist with the organization and coordination of fitness center events, promotions, and special programs.
• Monitor the front desk area and ensure it remains clean, organized, and presentable at all times.

Requirements

• Candidates are limited to female applicants only, as this position is based in a fully women-only work environment.
• Minimum 1 year of experience in reception or customer service, preferably within the gym or hospitality industries.
• Flexible to work on a rotational shifts
• Strong communication and customer service skills with a professional appearance.
• Proficiency in MS Office and basic operational reporting.
• Flexibility to work in a shift-based schedule with rotational weekends.