Job Description

 Company: Jannat Al Otoor Perfumes

# Job Summary

Jannat Al Otoor Perfumes is seeking a motivated, customer-oriented, and results-driven Sales Representative to join our growing retail team. The successful candidate will be responsible for delivering an outstanding customer experience, promoting and selling perfume products, achieving sales targets, and contributing to the overall success of the branch.

# Key Responsibilities

* Welcome customers and provide professional assistance throughout their shopping experience.
* Understand customer needs and recommend suitable fragrance products.
* Demonstrate excellent product knowledge, including fragrance notes, features, and current promotions.
* Achieve individual and branch sales targets.
* Build strong relationships with customers to encourage loyalty and repeat purchases.
* Handle customer inquiries, concerns, and complaints professionally.
* Process sales transactions accurately using the company’s sales system.
* Maintain attractive product displays and ensure the sales floor remains clean and organized.
* Participate in stock counts and inventory control activities when required.
* Promote special offers, new product launches, and marketing campaigns.
* Follow all company policies, procedures, and customer service standards.
* Cooperate with team members and management to maximize branch performance.

# Qualifications & Requirements

* High School Diploma or equivalent qualification; a Bachelor’s Degree is an advantage.
* Previous experience in retail sales, perfume sales, cosmetics, beauty products, or a related field is preferred.
* Strong communication and interpersonal skills.
* Excellent customer service and sales skills.
* Ability to work under pressure and achieve sales targets.
* Professional appearance and positive attitude.
* Basic computer skills.
* Strong negotiation and persuasion abilities.
* Ability to work flexible shifts, weekends, and public holidays when required.

# Key Competencies

* Sales Skills
* Customer Service Excellence
* Communication Skills
* Product Knowledge
* Teamwork
* Problem-Solving
* Time Management
* Target Achievement
* Professionalism

# Key Performance Indicators (KPIs)

* Monthly Sales Target Achievement
* Average Transaction Value (ATV)
* Units Per Transaction (UPT)
* Customer Satisfaction Rate
* Repeat Customer Rate
* Attendance and Punctuality
* Product Knowledge Assessment Results
* Compliance with Company Policies and Procedures

# Working Conditions

* Work location: Jannat Al Otoor branches across Egypt.
* Employees may be assigned to work at different branches based on operational requirements and business needs.
* Willingness to relocate or travel between branches is required when requested by management.
* Company-provided accommodation is available for employees assigned to work outside their home governorate, according to company policy.
* Working hours are based on rotational shifts and branch operating schedules.

Requirements

• High School Diploma or higher qualification.
• Previous experience in sales is an advantage.
• Strong communication, negotiation, and persuasion skills.
• Proven ability to meet and exceed sales targets.
• Professional appearance and customer-oriented attitude.
• Flexibility to work across different branches based on business needs.
• Availability to work rotational shifts, weekends, and public holidays when required.