Job Description

• Welcome the new students and fully answer their questions
• Run the assigned classes and help the students.
• Answer phone calls and keep records
• Informing students of the course start dates and weekly updates
• Answer student questions regarding events and courses prices and content
• Respond to clients’ complaints in a timely and professional manner.
• report the tasks and feedback to his direct manager daily
• very good selling skills with clients and persuasion skills

Requirements

• Proven experience as a front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer, etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation