Customer Service Sales Specialist

51Talk · Cairo, Egypt (On-site)

About the job

EA (Telesales Representative)

Responsibilities:

• Contact existing customers to promote course renewal options and drive conversion.

• Follow up with customers to understand their learning needs and offer suitable renewal solutions.

• Monitor students’ progress and use performance data to support renewal decisions.

• Handle customer inquiries and ensure a smooth, satisfying renewal experience.

Requirements:

• Minimum 1 year of experience in sales or a related field.

• Strong communication and persuasion skills.

• Target-driven and comfortable working in a performance-based environment.

• Motivated to achieve and exceed sales targets with a commission-focused mindset.

Working Hours:

• Sunday – Thursday: 12:00 PM – 9:00 PM

(Breaks: 2:45 – 3:00 PM | 5:00 – 6:00 PM)

• Saturday: 12:00 PM – 4:00 PM

(Break: 12:45 – 1:00 PM)

Location:

📍 El Basatin, Cairo

https://maps.app.goo.gl/LxtshtnHpt9oJaF78

What We Offer:

• Basic Salary + Unlimited Commission

• Paid Training

• Social Insurance

• Medical Insurance

Benefits found in job post:

• Medical insurance