Job Description

Job Summary

The Senior Network Engineer is responsible for designing, implementing, operating, and supporting the campus and data center network infrastructure. As a key member of the IT Infrastructure team, the role focuses on delivering scalable, secure, and highly available network services that meet business objectives and service-level agreements (SLAs).

Duties and Responsibilities

• Design, deploy, and optimize functional networks (LAN, WLAN, WAN) for campus and data center environments.
• Perform proactive network maintenance, upgrades, and patching to ensure stability and compliance with standards.
• Monitor network and system performance, ensuring high availability, reliability, and alignment with current and future capacity demands.
• Analyze system resource utilization and trends, and contribute to capacity planning activities.
• Provide second- and third-line support, troubleshooting, and root-cause analysis for network incidents and problems.
• Work within established configuration and change management processes to ensure proper assessment, approval, and documentation of changes.
• Collaborate with the information security team to select, implement, and maintain network security tools, policies, and procedures.
• Maintain healthy, redundant internet connectivity and external links.
• Lead and participate in network projects across campus and the data center, including routers, switches, wireless controllers, and access points.
• Administer, configure, and maintain Cisco DNA Center and ACI fabrics.
• Administer and support Cisco Unified Communications Manager and the IP telephony environment.
• Maintain and administer security integrations (e.g., Cisco ISE, Stealthwatch) and ensure consistent policy enforcement.
• Provide professional-level technical support for Cisco products, platforms, and solutions.
• Prepare and maintain accurate network documentation, diagrams, and asset inventories, including configurations and metadata.
• Contribute to annual budgeting (CAPEX and OPEX) for network and IT support services, including lifecycle management, upgrades, and expansions.

Requirements

Skills and Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Communications Engineering, or a related field.
• From 5-7 years of experience.
• ITIL-oriented mindset; ITIL certification is an advantage.
• Strong knowledge of Microsoft operating systems and Microsoft 365 / Office applications.
• Excellent command of written and spoken English.
• Strong technical analytical and troubleshooting skills with a structured, methodical approach to problem solving.
• Ability to work under pressure and manage multiple priorities.
• Excellent customer service orientation and communication skills.
• Very good interpersonal skills and the ability to work effectively in a team.
• High levels of drive, energy, ownership, and enthusiasm.
• CCNP Routing & Switching (or Enterprise) certification is mandatory.
• Expert knowledge of Cisco networking platforms, wireless controllers, and access points.
• Knowledge of Cisco LAN core/access architectures, Cisco ISE, ACI, and SD-Access is a plus.
• Deep understanding of communication protocols, primarily TCP/IP, and related routing and switching technologies.
• Proven ability to implement, administer, and troubleshoot network infrastructure devices, including routers, switches, wireless access points, and controllers.
• Ability to create accurate network diagrams and design/implementation documentation for network communication systems.
• Hands-on experience with network monitoring, diagnostic, and analytics tools.
• Knowledge of Cisco Unified Communications Manager (Call Manager) is a plus.