Job Description

About the Role

aDispatcher is looking for a detail-oriented E-commerce Research Specialist to join our growing retail team on-site in Cairo. In this role, you’ll generate actionable insights that shape our online product strategy — from tracking market trends to decoding customer behavior. This is a great opportunity for a curious, data-driven individual ready to build a hands-on career in e-commerce.

What You’ll Do

• Monitor competitors’ pricing, promotions, and product assortment regularly and compile structured reports
• Research market trends and identify growth opportunities within the retail and e-commerce landscape
• Analyze product categories to spot gaps, high-demand items, and underperforming SKUs
• Study customer behavior, shopping patterns, and purchase data to surface actionable insights
• Assist in building research frameworks, templates, and databases for ongoing tracking
• Collaborate with marketing and product teams to translate research findings into strategy

Requirements

What We’re Looking For

• Bachelor’s degree in Business, Marketing, Economics, or a related field
• 0–2 years of experience in e-commerce, market research, or a similar role
• Strong analytical thinking with the ability to turn raw data into clear insights
• Proficiency in MS Excel or Google Sheets; familiarity with tools like SimilarWeb, SEMrush, or GA is a plus
• Excellent attention to detail and strong written communication skills in Arabic and English
• Proactive self-starter who can manage multiple research tasks independently

What We Offer

• Hands-on exposure to a fast-growing e-commerce environment
• Mentorship and a clear growth path within the digital commerce team
• Collaborative, results-focused team culture