Job Description

Office Administrator 

Position: Office Administrator

Job Summary

We are seeking a highly organized and proactive Office Administrator with strong experience in Finance, Human Resources, Office Management, and Customer Service. The ideal candidate will be responsible for ensuring smooth daily operations, supporting management, handling administrative and financial tasks, coordinating HR activities, and delivering excellent customer service.

Key Responsibilities

Finance & Accounting

• Prepare and process invoices, quotations, purchase orders, and payments.
• Monitor company expenses and maintain financial records.
• Assist with monthly financial reports and budget tracking.
• Follow up on client payments and accounts receivable.
• Coordinate with external accountants and auditors.
• Manage petty cash and office expenditures.
• Ensure compliance with company financial policies.

Human Resources

• Manage recruitment activities, including job postings, candidate screening, and interview coordination.
• Maintain employee records and HR documentation.
• Handle onboarding and offboarding processes.
• Monitor employee attendance, leave requests, and payroll data.
• Assist in implementing HR policies and procedures.
• Coordinate employee performance evaluations and training programs.

Office Management

• Oversee daily office operations and administrative activities.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate meetings, appointments, and travel arrangements.
• Maintain filing systems and company records.
• Ensure a productive, organized, and professional work environment.
• Support management with administrative and operational tasks.

Customer Service & Client Relations

• Handle customer inquiries and complaints professionally.
• Follow up with clients regarding services and projects.
• Maintain strong relationships with customers and business partners.
• Coordinate with internal departments to ensure client satisfaction.
• Prepare reports and updates for management regarding customer feedback.

Requirements

Qualifications

Education

• Bachelor’s Degree in Business Administration, Accounting, Finance, Human Resources, or a related field.

Experience

• Minimum 3 years of experience in office administration, finance, HR, or operations.
• Experience in service companies, IT companies, logistics, automotive, or professional services is preferred.

Required Skills

• Strong knowledge of accounting and financial administration.
• Excellent understanding of HR practices and employee relations.
• Strong office management and organizational skills.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).
• Experience using ERP, CRM, or HR systems.
• Ability to manage multiple tasks and prioritize effectively.
• Strong problem-solving and decision-making abilities.
• Professional Arabic and English communication skills.

Personal Attributes

• Highly organized and detail-oriented.
• Professional appearance and attitude.
• Ability to work independently with minimal supervision.
• Strong leadership and coordination skills.
• High level of integrity and confidentiality.

Preferred Requirements

• Experience with ERP systems.
• Experience handling payroll and employee benefits.
• Knowledge of Egyptian labor law and HR regulations.
• Experience in customer support and client account management.
• Ability to prepare management reports and operational KPIs