An Assistant Store Manager is responsible for supporting the Store Manager in the daily business operations of a retail store. General tasks include supervising employees, communicating with and helping customers and carrying out directives given by the manager.

Job Responsibilities:

• Support the Store Manager in achieving store and KPI targets in order to meet the overall organizational objectives.
• Support the Store Manager in maintaining high levels of profitability through control of discounts, general expenses, stock-loss, sell-through in order to meet profitability targets.
• Support the Store Manager in managing the operational side of the store as well as managing administrative areas such as staff scheduling, coordination with suppliers, contractors etc. in order to ensure the smooth running of the store.
• Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Support the Store Manager in conducting technical training needs of the store staff in order to ensure that they are fully trained on products, customer service, policy requirements etc.

Requirements:

• Minimum 2 years of experience in a similar role
• Experience within a similar brand is preferred
• High-level English language proficiency
• Well versed in MS Office
• Experience in training and managing a team
• Knowledge of the local culture and sensitivities
• Knowledge of changes in fashion trend