Company Description

CATRION is a renowned Saudi Arabian company with a legacy of over 40 years in excellence and innovation. Initially established to provide catering services to Saudia Airlines, the company has expanded into sectors such as in-flight services, retail, healthcare, railways, and integrated facilities management. CATRION’s Culinary Academy is celebrated for delivering top-tier culinary education and fostering industry talent. With a strong focus on quality, safety, and sustainability, the company aligns with milestones like Saudi Vision 2030 and UN Sustainable Development Goals. CATRION is committed to diversification and growth, with ambitions to derive 50% of its revenue from non-aviation ventures.

Role Description

This is a full-time, on-site position based in Cairo, Egypt, for a Human Resources & Admin Associate. The role involves managing daily HR operations, supporting employee lifecycle activities, coordinating training and development programs, and ensuring compliance with company policies and labor regulations. The HR & Admin Associate will also be responsible for effective communication with internal teams and external stakeholders, maintaining accurate records, and assisting with various administrative tasks to support the smooth functioning of the organization.

Key Responsibilities

1. Manage the end-to-end medical insurance process, including employee enrollment, deletion, renewals, claims, reimbursements, policy administration, and coordination with insurance providers.
2. Act as the primary point of contact for employees regarding medical insurance inquiries, approvals, network updates, complaints, and service-related issues.
3. Coordinate pre-employment medical examinations, periodic medical assessments, fitness-for-duty evaluations, and follow-up on medical clearances as required.
4. Monitor employee attendance, sick leave records, and medical-related absences, ensuring compliance with company policies and recommending appropriate actions when necessary.
5. Maintain and update employee records, medical documentation, health certificates, licenses, and other personnel files while ensuring data accuracy within HR systems.
6. Support HR operations by handling employee requests, preparing HR letters, coordinating onboarding activities, and maintaining employee documentation.
7. Liaise with internal departments, healthcare providers, and external government entities to ensure compliance with regulatory and operational requirements.
8. Prepare periodic reports and analytics related to medical insurance utilization, employee health programs, HR administration activities, and cost management initiatives.
9. Coordinate employee wellness programs, annual health campaigns, vaccinations, and preventive healthcare initiatives to promote employee well-being.
10. Support HR and administrative projects, policy implementation, process improvements, audits, and any other operational requirements assigned by management.

Requirements

• Bachelor’s degree in Business Administration, Human Resources, Healthcare Administration, or a related field.
• 3–5 years of experience in HR Administration with hands-on experience managing medical insurance processes end-to-end.
• Strong knowledge of employee benefits administration, medical insurance policies, and healthcare provider coordination.
• Proficiency in HR systems and Microsoft Office applications.
• Strong communication, coordination, problem-solving, and stakeholder management skills.