Job Description

• Handle customer inquiries and complaints professionally.
• Follow up on customer requests and ensure timely resolution.
• Coordinate with internal departments to maintain customer satisfaction.
• Record customer data and prepare periodic reports.
• Maintain a positive company image through effective communication.

Requirements

• 1–3 years of experience in customer service.
• Relevant educational qualification (Bachelor’s degree preferred).
• Strong communication and interpersonal skills.
• Good computer skills.
• Ability to work under pressure and meet deadlines.
• Preferably residents of El Shorouk City or nearby areas.