Job Description

The Facilities Manager is responsible for overseeing the maintenance, safety, and operational performance of all buildings and infrastructure within the residential complex, including villas, apartment buildings, and common areas. The role ensures that all building systems, utilities, and facilities services operate efficiently while maintaining high service standards for residents.

The Facilities Manager supervises maintenance teams, manages contractors, monitors operational expenses, and ensures compliance with safety regulations. The role also oversees preventive maintenance planning, defect management during handover periods, and operational coordination with utilities and service teams.

Key Responsibilities

Facilities Maintenance & Operations

Supervise maintenance activities across villas, apartment buildings, and all common areas.

Oversee building systems including HVAC systems, elevators, fire and life safety systems, and electrical and mechanical infrastructure.

Ensure all building services operate safely and efficiently.

Preventive Maintenance

Develop and implement preventive maintenance schedules for all facilities and equipment.

Conduct routine inspections to ensure buildings and systems remain in optimal condition.

Maintain asset registers and maintenance records.

Handover & Defect Management

Manage building handover inspections and snagging processes.

Follow up with contractors on defects during the defect liability period.

Ensure timely resolution of construction-related issues.

Utilities & Infrastructure Coordination

Supervise RO plant operations through the Utilities Engineer.

Oversee utility meter readings and support utility billing coordination.

Coordinate with the Utilities team to ensure uninterrupted service delivery.

Contractor & Vendor Management

Manage external maintenance contractors and service providers when required.

Monitor contractor performance and ensure compliance with service agreements.

Maintenance Team Leadership

Supervise maintenance technicians and service staff.

Allocate work orders and monitor maintenance response times.

Ensure maintenance staff follow operational and safety procedures.

Safety & Compliance

Ensure compliance with safety regulations and building codes.

Oversee fire protection systems, safety inspections, and emergency procedures.

Budget & Cost Control

Monitor maintenance expenditures and control operational costs.

Support lifecycle maintenance planning and budgeting.

Reporting

Prepare monthly maintenance and facilities performance reports.

Monitor operational KPIs and maintenance efficiency.

Service Operations

Manage service teams responsible for additional sellable services within the residential complex.

Requirements

Qualifications & Experience

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or Civil Engineering.

Minimum 5–10 years of experience in facilities management or property operations.

Proven experience managing residential complexes, gated communities, or mixed-use developments.

Experience working with property management companies, residential compounds, hotels, or resorts is considered an advantage.

Key Skills & Competencies

Strong technical knowledge of building systems (HVAC, electrical, mechanical).

Preventive maintenance planning and asset management.

Contractor and vendor management.

Budget and cost control.

Leadership and team supervision.

Problem-solving and operational decision-making.

Safety and regulatory compliance.

Working Conditions

Full-time role within a residential community environment.

May require occasional availability outside standard working hours for emergency maintenance situations.