Job Description

• Install, configure, and maintain computer systems, networks, and IT infrastructure.
• Provide technical support to employees and troubleshoot hardware, software, and network issues.
• Monitor and maintain servers, network devices, and security systems.
• Manage user accounts, email systems, and access permissions.
• Ensure data backup, recovery, and system security procedures are implemented.
• Coordinate with vendors and service providers for IT-related services and equipment.
• Maintain IT documentation, inventory, and asset records.
• Support ERP systems, Office 365, and other business applications.
• Monitor system performance and recommend improvements to optimize operations.

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 2–5 years of experience in IT Support, Network Administration, or System Administration.
• Strong knowledge of Windows Operating Systems and Windows Server.
• Experience with Active Directory, Office 365, and Microsoft environments.
• Good understanding of networking concepts (LAN, WAN, Wi-Fi, VPN).
• Familiarity with firewalls, cybersecurity practices, and data backup solutions.
• Knowledge of ERP systems is an advantage.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work under pressure and handle multiple tasks.