Job Description

• Engage with customers in-store to provide exceptional service and product knowledge about Nefertari’s natural body care range.
• Demonstrate and explain the unique benefits and historical significance of products to drive sales and enhance customer experience.
• Maintain attractive and organized product displays, ensuring shelves are fully stocked and visually appealing.
• Process sales transactions accurately using the point-of-sale system and handle cash or electronic payments responsibly.
• Address customer inquiries, resolve complaints, and provide after-sales support to ensure satisfaction and loyalty.
• Assist in inventory management, including receiving, unpacking, and organizing new stock.
• Participate in store promotions, product launches, and special events to increase brand awareness and sales.
• Monitor and report on customer feedback, sales trends, and inventory levels to store management.
• Adhere to company policies, health and safety regulations, and cleanliness standards within the retail environment.
• Collaborate with team members to achieve store targets and contribute to a positive, supportive workplace culture.

Requirements

• Minimum of 2 years of experience in retail sales or customer service roles.
• Excellent interpersonal and communication skills with a customer-centric approach.
• Strong organizational skills and attention to detail in maintaining store displays and inventory.
• Ability to work full-time, under a fixed or unlimited contract, and commit to on-site retail hours.
• Demonstrated ability to handle cash and operate point-of-sale systems accurately.
• Proactive attitude with the ability to resolve customer issues efficiently and professionally.
• Flexibility to work weekends, holidays, and during peak retail periods as required.
• Passion for natural body care products and an interest in Egyptian heritage is a plus.
• Ability to work collaboratively within a team and independently when needed.
• Professional appearance and demeanor suitable for representing a premium brand.