Company Description

SG Group is a recognized leader in the field of aesthetics and healthcare, dedicated to transforming lives through advanced medical and aesthetic solutions. Focused on innovation and patient-centered care, the Group is setting high standards in delivering exceptional treatments and services. With a team of skilled professionals and the use of cutting-edge technologies, SG Group specializes in surgical and non-invasive treatments that enhance confidence and well-being. Committed to continuous improvement and integrity, SG Group is shaping the future of aesthetics and healthcare.

Role Description

This is a full-time, on-site role based in New Cairo for a Clinic Coordinator. The Clinic Coordinator will oversee the daily operations of the clinic, ensuring smooth patient flow and the highest quality of customer service. Responsibilities include scheduling appointments, managing patient records, coordinating with medical staff, and ensuring compliance with clinic policies and procedures. This role requires a professional who can provide a welcoming and efficient experience for patients while supporting staff to consistently meet operational goals.

Qualifications

• Strong interpersonal and communication skills to engage effectively with patients and staff
• Exceptional customer service skills to ensure patient satisfaction and a positive clinic experience
• Familiarity with medical terminology and general concepts within the medical and aesthetic fields
• Ability to work collaboratively in a fast-paced healthcare environment
• Proficiency in record management and scheduling tools
• Organizational and problem-solving skills to manage daily operations efficiently
• Previous experience in a clinical or medical office setting is a plus
• Bachelor’s degree or relevant qualifications in healthcare management or a related field preferred