Responsible for receiving payment in the form of cash, checks, wire transfers, or credit card transactions for goods or services purchased/rendered. Assists customers with various questions typically related to the payment, account balance, or item(s) purchased.

• Responds to complex customer inquiries and customer issues which have been escalated.
• Balances cash at the end of the shift
• Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
• Pulls up payment due and account history and creates new customer accounts as needed.
• Prepares payment vouchers, receipts, deposit slips, and related documents which record cash transactions.
• Accepts cash, checks, wire transfers, or credit cards for payment and completes check and credit card transactions according to established procedures and guidelines.
• Ensures register/counter areas are neat and stocked with necessary supplies.
• Achieve nil variance on shrinkage of Phone cards and achievement of Invoice target
• Balances cash at the end of the shift – ensure nil variance
• Performs general cashiering duties such as scanning items, collecting payments, verifying payment, etc. during peak times or as needed.
• Checks Point redemption for credit cards. Verifies from Bank report and tallies/ validates the points balance prior and post redemption.