Job Description

• Provide quality, efficient and non-judgmental telephone customer service to patients.
• Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
• Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.

Requirements

• Bachelor’s degree in Pharmacy, Medicine, Dental, Biotechnology and Science
• 0 to 4 years experience.
• Good in English & Arabic (Written ,Spoken)
• Very good computer skills.
• Full-time job.